Terms of Service

Welcome to Vitasense. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read these terms carefully before using our website or purchasing our products.

1. General

Vitasense is an online health, beauty and wellness store offering a range of products including wellness, dental care, lifestyle, skincare and other related products.

By placing an order on our website, you confirm that you are at least 18 years of age or have the permission of a parent or legal guardian.

We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes will become effective immediately upon being published on our website.

2. Products

We strive to ensure that all product descriptions, images and pricing are as accurate as possible. However, we cannot guarantee that all information is free from errors.

Colours displayed on your screen may vary slightly from the actual product due to monitor settings and photography.

We reserve the right to discontinue or modify products without notice.

3. Pricing

All prices are displayed in South African Rand (ZAR) and include VAT where applicable.

Prices are subject to change without prior notice.

We reserve the right to correct pricing errors at any time. If an incorrect price has been displayed, we will contact you before processing your order.

4. Orders

Placing an order does not guarantee acceptance of that order.

Vitasense reserves the right to refuse or cancel any order due to product availability, payment issues, suspected fraud or pricing errors.

Once your order has been accepted and payment has been confirmed, you will receive an order confirmation email.

5. Payment

We accept secure online payments through our approved payment providers.

Your payment information is processed securely and is never stored by Vitasense.

6. Shipping and Delivery

As stated on all product pages, delivery typically takes 5 to 10 business days within South Africa.

While we work with reliable courier partners, delivery times are estimates and may occasionally be affected by factors beyond our control.

7. Returns and Refunds

Our Returns and Refund Policy forms part of these Terms of Service.

Customers who are not satisfied with their purchase may request a return within 3 business days of receiving their order, subject to our Returns and Refund Policy.

8. Product Use

Many of our products are intended to support general health, beauty and wellness.

Unless specifically stated, our products are not intended to diagnose, treat, cure or prevent any disease.

Always read product instructions carefully and consult your healthcare professional before using any supplement or wellness product if you are pregnant, breastfeeding, taking medication or have a medical condition.

Customers use our products at their own discretion.

9. Limitation of Liability

To the fullest extent permitted by law, Vitasense shall not be liable for any indirect, incidental or consequential damages arising from the use of our website or products.

Our total liability shall never exceed the purchase price paid for the product concerned.

10. Intellectual Property

All content on this website, including text, graphics, logos, product descriptions, photographs and branding, is the property of Vitasense and may not be copied, reproduced or distributed without written permission.

11. Privacy

Your personal information is handled in accordance with our Privacy Policy and applicable South African privacy legislation.

We respect your privacy and will never sell your personal information to third parties.

12. Governing Law

These Terms of Service are governed by the laws of the Republic of South Africa.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the South African courts.

13. Contact Information

If you have any questions regarding these Terms of Service, please contact our customer support team through the contact details provided on our website.

---

By using this website or placing an order with Vitasense, you acknowledge that you have read, understood and agreed to these Terms of Service.